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Is Harry Styles: LOVE ON TOUR happening in 2021?
Yes! On July 14th, 2021 we received confirmation that the tour is happening in 2021. On October 13th, 2021 the concert in Houston, TX was rescheduled :D. On October 29th, 2021 a new show has been announced :)), and there is no change to the rest of the tour XD. See below for the full list of updated events and answers to your questions.
What about HARRYWEEN?
HARRYWEEN was a special event and separate from LOVE ON TOUR, and took place on October 30th and 31st, 2021!
Which new show went on sale?
The following new show went on sale on November 4th at 12:00 pm venue (EDT). It is now Sold Out.
Show Date |
Venue |
City |
Buy Tickets |
November 28, 2021 |
UBS Arena |
Belmont Park, NY |
If my show was rescheduled, will my LaneOne tickets be valid for the rescheduled date?
Yes; your existing LaneOne tickets will remain valid for the rescheduled date and your LaneOne mobile app will be updated automatically.
What about my GA online check-in position number?
If you completed online check-in for LaneOne GA First on Floor for Houston, your ticket will retain its online check-in position for the future date. No further action is necessary.
What if I cannot make the most recently rescheduled dates?
If you are unable to make the most recently rescheduled date (i.e. the Houston show that was rescheduled on October 13, 2021), please contact customer support.
Can I exchange my ticket for a different date?
No; if your show was recently rescheduled, you may either request a refund right away or keep your tickets to the rescheduled date.
What if my tickets were transferred to me, and I cannot make the rescheduled date?
Please contact your point of purchase if you received a transfer from a friend or third party. LaneOne can only refund the eligible original buyer who purchased directly from us on LaneOne.com. As we didn't take your money, and we were not party to your transaction, there is no way for us to refund you directly.
What if my tickets were transferred to me, and I can make the rescheduled date?
Your existing LaneOne tickets will remain valid for the rescheduled date and your LaneOne mobile app will be updated automatically.
Can I receive a refund for a show that did not get recently rescheduled?
Shows that were not rescheduled on October 13th are not eligible for a refund. If you are unable to attend the show, the tickets are yours and you may sell or gift your tickets.
If I request a refund for the most recently rescheduled date, when will I receive my refund?
You should expect to receive your refund in as soon as 30 days from your request being received.
If I receive a refund, what happens if I no longer have the card I used to place the order?
Your funds will be returned by us to the card account used for purchase. If you have a new card with the same card issuer, your funds will show up on your new card automatically. However, if you have closed your card account, your card issuer will mail you a check to your address on file. For more details, please contact the card company to ensure they have everything they need from you.
Do LaneOne packages include an actual ticket to the concert?
Yes, every package sold on LaneOne.com for the Harry Styles tour will include an actual concert ticket, along with all of the premium benefits listed on the event page for any specific event.
Will there be LaneOne GA First on Floor tickets for the newly announced date?
Yes! The newly announced show will include LaneOne GA First on Floor tickets. LaneOne GA First on Floor gets first access to the barricade on the GA Floor, before ALL other ticket holders, and includes an online check-in system for a stress-free GA experience.
Which is it going to be: a GA Pit or a GA Floor?
The entire floor will be the pit, split into two sections; so it's not a small Pit in the front of the floor section as it was for HS1. LaneOne will have premium tickets for both GA Pit sections. The stage will be in the center of the floor. There are no seats in the GA Pit; it’s standing room only.
With LaneOne GA First on Floor do you guarantee barricade?
We do not guarantee barricade, but LaneOne GA First on Floor gets you first access to the barricade before ALL other tickets. In order to participate in GA First on Floor you must be present at the venue at the designated time that we will communicate to you closer to the show.
Is there a ticket limit for the newly announced dates?
There is a 4-ticket limit per show. You may purchase tickets to multiple shows.
Can I purchase LaneOne tickets with any card?
Any major debit or credit card is accepted. Pre-paid or gift cards are not supported.
What do I do if my card is getting declined?
Please click here for info on what to do when your card is declined.
Can I do anything else to prepare?
Make sure to inform your card company that you intend to purchase tickets from www.laneone.com so that your card is not declined by your bank or card company.
There is no option to add your card info in advance, but you will have enough time to enter your card info at checkout.
Can I use somebody else's card?
You may use someone else’s card if you have authorization from the cardholder. You will not be required to present their ID at the venue. You will need to present your LaneOne mobile ticket in your LaneOne app for entry to the show.
Can I use a prepaid or gift card to purchase LaneOne tickets?
No, prepaid or gift cards are not supported.
Will LaneOne tickets become available for the show that was recently rescheduled?
A limited number of tickets may become available on our website from time to time. Please check www.laneone.com directly.
Will LaneOne tickets become available for shows that were not recently updated?
A limited number of tickets may become available on our website from time to time. Please check www.laneone.com directly.
Will I be notified if new LaneOne tickets become available for any shows?
No; you would need to check www.laneone.com directly for any available inventory.
Is there a Waitlist for any shows?
No, there will not be a waitlist.
Where can I see all dates for the tour?
You can see all the dates here: https://www.laneone.com/tours/harry-styles/harry-styles-2020-tour
How can I check if you have tickets available?
Only sections with tickets still available will show up on the ticket selection page. If you don't see any tickets listed in the section you want, it means we're sold out. For example, if you see tickets for "Lower Bowl Seats" but don't see any tickets for "GA First on Floor Experience" it means we are sold out of GA First on Floor tickets for that show.
The map highlight color does not reflect available inventory, it only reflects the sections we sold for the show. Look at the list of tickets available for inventory that we still have available.
If you see a sold out message, we're sold out of our entire allocation of tickets for the show.
What if LaneOne tickets are not available for the show I want to attend?
You can also get regular (non-LaneOne) tickets from Ticketmaster.com.
Do I purchase on the LaneOne website or app?
LaneOne tickets are available for sale on the LaneOne website at www.laneone.com. The LaneOne mobile app will unlock your tickets and benefits after you complete your purchase on the web; there is not an option to purchase tickets in the app.
Is there a queue for tickets like there is on Ticketmaster?
There is no “waiting room”. At on-sale time, the “Remind Me” button will change to “Get Tickets”. You may need to refresh the page at on-sale time. Then, just click on “Get Tickets”. If the traffic is high, there might be a queue.
Will LaneOne tickets also be available on Ticketmaster?
No. LaneOne tickets are available exclusively on LaneOne.com and will not be available on Ticketmaster or elsewhere.
What's the difference between the LaneOne, Ticketmaster, and American Express Presales?
LaneOne GA First on Floor tickets are only available on www.laneone.com and are the most premium GA tickets that will get you first access to the barricade on the GA Floor before ALL other tickets, and includes an online check-in system so you don't need to camp out for a good spot.
Is there any age restriction for the GA Floor?
This tour does not have any specific age restriction for GA Floor tickets. As it's a large GA Floor, we recommend that anyone attending is able to take care of themselves on the floor. Venue age restrictions still apply.
Will LaneOne be selling tickets to the Europe leg of the tour?
No, LaneOne will only be selling tickets to shows in the US.
Can I upgrade my ticket purchased from Ticketmaster to LaneOne First on Floor?
No. We are unable to upgrade tickets purchased from Ticketmaster.
How many LaneOne tickets are sold per show?
We're unable to disclose the exact number of LaneOne tickets sold per show (including how many tickets per pit), but our inventory is limited.
LaneOne Package Options
GA First on Floor: Get first access onto the GA Floor before ALL other ticket holders. Includes an online check-in system for a stress-free GA experience.
OR
Reserved Seats: Amazing seats in the first several rows of the reserved sections nearest to the stage.
Which is the best package?
It really depends on what you want from your experience. What do you want from your experience?
If you want to be as close to the action as possible, get LaneOne GA First on Floor. Here's what the LaneOne GA First on Floor Experience has been for other tours we've done:
https://twitter.com/laneonesupport/status/1004980730416582656
https://twitter.com/laneone/status/1060702364204589057
If you prefer to be seated but still want to be close to the action, get LaneOne reserved seats. LaneOne reserved seats will be in the reserved seat sections nearest to stage.
What is the benefit of LaneOne GA over regular GA?
LaneOne GA First on Floor tickets get you first access to the barricade on the GA Floor, before ALL other ticket holders. In order to participate in GA First on Floor you will need to be at the LaneOne entrance at the venue at the designated time; details for which will be sent to you closer to the show date.
How does the GA First on Floor check-in process work?
Click here to view our GA Online Check-In FAQ
But isn't Ticketmaster also selling VIP tickets for this tour?
No; LaneOne is the most premium ticket for this tour, and is the VIP link on the artist website.
I purchased my ticket, but don't see a barcode?
Your ticket purchased through LaneOne is guaranteed. A barcode will be generated on each of your LaneOne mobile tickets prior to the show.
I have another question!
Great! Chat us in the mobile app and we'll take care of you. If your question is frequently asked, we might even add it to this page. Keep checking back here as we will continue to update this FAQ as we get more information.