The LaneOne Experience.
Artists: Harry Styles Live On Tour
With Kacey Musgraves
Date: June 22nd, 2018
Time: 8:00 PM
Venue: Madison Square Garden, New York, NY
Where can I buy a ticket to this show?
Click on this link to purchase tickets to this show through LaneOne.
I completed my purchase. Where are my tickets?
Your tickets are in your LaneOne mobile app.
Download the app on iOS or Android, log in with your account, and you will see your digital tickets in the app.
What benefits do I get with my tickets?
LaneOne offers the following benefits for this show:
You can purchase a premium seat in the first 10 rows, including the GA Pit Experience.*
LaneOne ticket holders get early access through a dedicated entrance at the venue.
Pre-Show Hospitality Lounge Access
Select tickets include exclusive access to a Pre-Show Hospitality Lounge.
LaneOne tickets to this show include a $50 Uber code ($25 each way).
*Please note, the GA Pit for this event will be separated into two sections, each non-accessible to the other. Additionally, all GA Pit is standing room only.
Where is the Preferred Entrance?
Your LaneOne preferred entrance is at the South VIP Entrance, off of West 31st Street. Look for the LaneOne sign.
Next, launch the LaneOne mobile app, go to your ticket, scroll down until you see Early Entry and tap on it to bring up a detailed map directing you to your preferred entrance.
How do I chose my Rideshare Credit?
Launch the LaneOne mobile app, go to your ticket, scroll down until you see Uber, tap on it to go to the selection page, and select Uber.
Please only select transportation for additional tickets if you intend on booking multiple rides to the show.
How do I use my Uber code?
After you have selected Uber as your transportation option, a custom Uber credit code will be generated for you. Please make sure that you have the Uber app downloaded on your phone, and that you are logged in to the Uber app before you attempt to apply your Uber credit. Once you apply your Uber credit in the LaneOne app, you will see a prompt to allow LaneOne permission to apply the code to your Uber account - continue following onscreen instructions until you are returned to the LaneOne app. This code will become active for you to request your ride 12 hours prior to doors on the day of the show. At the end of the night, you can return to the Uber app to book your ride home.
Who do I contact if I have issues with my ride?
Uber is a separate entity from LaneOne, and therefore LaneOne does not control the Uber ride experience. We only provide Uber credit for your use of their service. If you have any issues with your Uber ride or driver not related to your Uber credit, please contact Uber support directly from the Uber app. Note that, per Uber's terms of service, you must be 18+ to utilize Uber. If you are 17 or under you must be accompanied by an adult. All rides are subject to surge pricing, so please check the price in the Uber app before you confirm your ride; if the surge price is too high, you can wait until surge pricing ends prior to confirming your ride.
If you believe your Uber credit was not applied to and/or from the venue upon review of your charges, please forward your Uber ride receipt email to email@example.com.
What time is early entry?
The show begins at 8:00 PM, or beat the crowd with early access to your preferred entrance! The entrance will open up prior to the doors opening to the public. Specific timing and details will be displayed here closer to the event.
What do I need to do before the show?
Download the LaneOne app.
Step 3 (optional):
If you purchased multiple tickets, transfer tickets to friends.
Select Uber credit.
You're all set. Get excited!
Where do I need to go once I'm at the venue?
If you're taking an Uber and have selected Uber credit in the LaneOne app, your destination will automatically be set to the Uber drop-off point at the venue. Once you arrive, proceed to the preferred entrance. Check back closer to the day of the event for the exact location, and look for the LaneOne sign at the venue.
How do I enter the venue?
Your ticket is the digital QR code in the LaneOne mobile app. Present the QR code at the preferred entrance for entry into the venue. You may also enter through any other venue entrance with your ticket, but you'll likely have to wait longer and walk farther to get to your seats. The preferred entrance is the fastest way for you to enter the venue and get to your seats.
If you purchased multiple tickets, just swipe left on the first ticket to get to the next ticket; you can scan each of your party in this way. Alternatively, you can transfer tickets to a friend through the app, although we recommend doing this before you get to the venue (because your friend will need a good data connection to accept your transfer, create an account, and download the LaneOne app).
What's included with Pre-Show Hospitality Lounge Access*?
Enjoy exclusive access to a pre-show hospitality lounge at The World's Most Famous Arena, including premium hors d'oeuvres, soft drinks and water, along with a private bar to purchase alcoholic beverages.
*Access only available to tickets purchased with this exclusive benefit.
Is there an Opening Act for this show?
Kacey Musgraves is the opening act for this show.
Can I get ADA seating for this show?
Email or contact us via chat in the app and let us know your needs. We will coordinate with the venue to see if there are any available ADA seats at the time of your request. You may be asked to provide documentation to support your request.
I have a question.
We are here to help. The best way to reach us is through chat in the LaneOne mobile app.
What should I do if I have an issue at the venue?
We will be at the venue for you. Just contact a LaneOne Ambassador via chat in the mobile app and we'll take care of you. You may also reach us via email at firstname.lastname@example.org or phone at 1.833.LANEONE (1.833.526.3663)