The LaneOne Experience.
Artists: Eagles
With James Taylor & His All-Star Band
Date: July 28th, 2018
Time: 7:00 PM
Venue: Citizens Bank Park, Philadelphia, PA
Where can I buy a ticket to this show?
Click on this link to purchase tickets to this show through LaneOne.
I completed my purchase. Where are my tickets?
You will receive an email with your print-at-home PDF tickets. Please print and bring with you the night of the show.
Download the app on iOS or Android and log in with your account to view ticket details and benefits.
What benefits do I get with my tickets?
LaneOne offers the following benefits for this show:
Great Seats
You can purchase a premium seat in the first 10 rows, including the Front & Center Experience.
Diamond Club Access
Every ticket includes access to the exclusive climate-controlled Diamond Club
Preferred Entrance
LaneOne ticket holders get access to a preferred entrance at the venue.
Preferred Parking or Rideshare Credit
LaneOne tickets to this show include preferred parking while supplies last, or a $50 Uber code ($25 each way).
Where is the Preferred Entrance?
Your dedicated lane is located at the Home Plate Suite & Club Entrance. Look for the LaneOne sign.
Next, launch the LaneOne mobile app, go to your ticket, scroll down until you see Preferred Entrance and tap on it to bring up a detailed map directing you to your preferred entrance.
How do I choose my preference for Preferred Parking or Rideshare Credit?
Launch the LaneOne mobile app, go to your ticket, scroll down until you see Uber / Parking, tap on it to go to the selection page, and select your preferred option.
Please only select transportation for additional tickets if you intend on booking multiple rides or utilizing multiple parking spots upon arrival to the show.
Once you select one of the available options, you will be assigned your selected choice for this event. Note that you cannot switch your choice once you have already made a selection.
Parking passes are limited, so if you plan to drive please make sure to select parking early. The parking option will be available up to 7 days before the show, or until sellout, after which your only option will be Uber credit.
How do I use my Parking Pass?
Your parking pass is a digital barcode in the LaneOne mobile app. Drive up to the entrance of Parking Lot P and display your parking barcode for entry into the parking lot.
How do I use my Uber code?
After you have selected Uber as your transportation option, a custom Uber credit code will be generated for you. Please make sure that you have the Uber app downloaded on your phone, and that you are logged in to the Uber app before you attempt to apply your Uber credit. Once you apply your Uber credit in the LaneOne app, you will see a prompt to allow LaneOne permission to apply the code to your Uber account - continue following onscreen instructions until you are returned to the LaneOne app. This code will become active for you to request your ride 12 hours prior to doors on the day of the show. At the end of the night, you can return to the Uber app to book your ride home.
Who do I contact if I have issues with my ride?
Uber is a separate entity from LaneOne, and therefore LaneOne does not control the Uber ride experience. We only provide Uber credit for your use of their service. If you have any issues with your Uber ride or driver not related to your Uber credit, please contact Uber support directly from the Uber app. Note that, per Uber's terms of service, you must be 18+ to utilize Uber. If you are 17 or under you must be accompanied by an adult. All rides are subject to surge pricing, so please check the price in the Uber app before you confirm your ride; if the surge price is too high, you can wait until surge pricing ends prior to confirming your ride.
If you believe your Uber credit was not applied to and/or from the venue upon review of your charges, please forward your Uber ride receipt email to support@laneone.com.
What time do I have to be there?
The show begins at 7:00 PM. Doors open at 5:00 PM. Plan to arrive at or around door time, but it's OK if you arrive at or even after 5:00 PM.
What do I need to do before the show?
Step 1:
Purchase tickets.
Step 2:
Download the LaneOne app.
Step 3 (optional):
If you purchased multiple tickets, transfer tickets to friends.
Step 4:
Select Parking or Uber credit.
Step 5:
You're all set. Get excited!
Where do I need to go once I'm at the venue?
If you're driving and have preferred parking selected in the LaneOne app, proceed to parking lot P.
If you're taking an Uber and have selected Uber credit in the LaneOne app, your destination will automatically be set to the Uber drop-off point at the venue. Once you arrive, proceed to the preferred entrance at the Home Plate Suite & Club Entrance.
How do I enter the venue?
Present your printed PDF tickets at the preferred entrance. You may also enter through any other venue entrance with your ticket, but you'll likely have to wait longer and walk farther to get to your seats. The preferred entrance is the fastest way for you to enter the venue and get to your seats.
What's included with Diamond Club Access?
Every ticket includes access to the exclusive climate-controlled Diamond Club, with butlered hors d'oeuvres, upscale buffet options, complimentary water & soda, and alcoholic beverages available for purchase.
Is there an Opening Act for this show?
Yes! James Taylor & His All-Star Band.
Can I get ADA seating for this show?
Email or contact us via chat in the app and let us know your needs. We will coordinate with the venue to see if there are any available ADA seats at the time of your request. You may be asked to provide documentation to support your request.
I have a question.
We are here to help. The best way to reach us is through chat in the LaneOne mobile app.
What should I do if I have an issue at the venue?
We will be at the venue for you. Just contact a LaneOne Ambassador via chat in the mobile app and we'll take care of you. You may also reach us via email at support@laneone.com or phone at 1.833.LANEONE (1.833.526.3663).